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Terms of Service
June 1, 2007
MASTER SERVICES AGREEMENT
This MASTER SERVICES AGREEMENT (“MRC”) is entered into
this day, _________________, by and between Go Cheap Hosting, located
in Washington, DC, PO BOX 18543, Washington, DC 20036 ('GO CHEAP
HOSTING') and _____________________________________, _______________________________________________________________('Customer'):
1. SERVICES. GO CHEAP HOSTING agrees to provide to Customer and
Customer agrees to procure from GO CHEAP HOSTING certain communication
services to be described in Sales Order(s) issued and agreed upon
by the parties. Once agreed upon and accepted by the parties, such
Sales Order(s) will become a part of this Agreement and be binding
upon the parties hereto. Each Sales Order will describe the communication
services to be provided ("Services"), the agreed to term
("Contract Term'), the recurring (monthly) and/or non recurring
(provisioning or other) charges, and such information as may be
necessary.
A. You agree to supply appropriate payment for the services received
from GoCheapHosting.com, in advance of the time period during which
such services are provided. You agree that until and unless you
notify GoCheapHosting.com of your desire to cancel (please use our
cancellation form) any or all services received, those services
will be billed on a recurring basis. GoCheapHosting.com reserves
the right to change the monthly payment amount and any other charges
at anytime.
B. Domain Names are non-refundable. If you register a domain name
and it is spelled incorrectly, you cannot have a refund. Once the
domain name is ordered, it cannot be changed. Therefore payments
for domain names should be paid within 30 days of the date that
it expires. We cannot add years to it without payment to GoCheapHosting.com.
For example, if your domain name is set to expire on 8/1/06, then
payment should be made 30 days before your domain name expires.
If it is not ordered then the chances of getting the domain will
be harder and any existing mail server or hosted web site will disappear
until you get the domain name back.
1. GoCheapHosting.com will charge a one time fee of 10.00 to re-register
the domain name for you after payment has been received from the
customer.
C. SSL certificates are also the same way as a domain name. If
you do not register the SSL certificate within 30 days of expiring,
we cannot order services for you that are not paid for in advance.
2. INSTALLATION DATE. The Installation Date will be the date confirmed
in writing by GO CHEAP HOSTING. If facilities are not available
on Customer’s Desired Due Date, the Installation Date will
be the date that GO CHEAP HOSTING can provide end-to-end connectivity
on GO CHEAP HOSTING's facilities. Customer will accept Services
on the Installation Date.
3. TERM. Customer agrees to purchase the Services for the Contract
Term as set forth on the attached Sales Order(s). Subject to the
earlier termination provisions set forth herein, at the end of the
Contract Term, this Agreement will automatically continue on a month
to-¬month basis until terminated by either party upon 30 days
written notice.
4. RATES AND CHARGES. Rates and charges will be so forth on the
Sales Order(s) and will commence on the Installation Date. Any monthly
recurring charges ("MRC") will be billed in advance each
month in accordance with the Sales Order(s). Any nonrecurring charges
("NRC") will be billed on the first invoice after the
Installation Date, or if the NRC is incurred after the Installation
Date, such charges will be billed on the next invoice thereafter.
GO CHEAP HOSTING may adjust the rates and charges for the renewal
terms upon written notice provided at least 60 days prior to the
end of the Contract Term or any renewal hereof. Payments are due
on or before the last day of month. GO CHEAP HOSTING may assess
a late fee of 1 1/2% per month (not to exceed the maximum rate allowed
under state law) on all balances not paid when due. Customer will
pay any and all costs incurred in collection of rates and charges
due and payable, including reasonable attorney's fees, whether or
not a suit is instituted. GO CHEAP HOSTING has the option to suspend
services until payment is made. Termination of Services may follow.
A. All payments hereunder will be in U.S. dollars.
B. We will setup your account after we have received payment and
we and/or our payment partner(s) have screened the order(s) incase
of fraud. It is your responsibility to provide us with an email
address which is not @ the domain(s) you are signing up under or
a “free” email account for example yahoo, hotmail, excite.
AOL email accounts are considered not a free account unless it is
aim.com.
5. DEPOSITS. Without waiving any right of termination or any other
rights hereunder, GO CHEAP HOSTING may require Customer to tender
a deposit, of up to two (2) months of revenue, to guarantee payment
hereunder if (1) Customer fails to make a payment when due, (2)
Customer files for bankruptcy, or (3) additional service orders
exceed established credit limits initially approved by GO CHEAP
HOSTING. Upon request, Customer will provide GO CHEAP HOSTING with
information regarding payment history for communications services,
number of years in business, financial statement analysis and commercial
credit bureau rating. Acceptance of any Sales Order issued hereunder
is subject to final approval by GO CHEAP HOSTING’s Credit
Department and/or GO CHEAP HOSTING’s Management.
6. TAXES. Customer is responsible for payment of any and all federal,
state and local taxes, charges or surcharges imposed on or based
upon the provision, sale or use of GO CHEAP HOSTING's services (excluding
taxes based upon GO CHEAP HOSTING’s income). GO CHEAP HOSTING
will collect all such taxes, charges, and surcharges unless Customer
provides GO CHEAP HOSTING with proof of exemption. Customer will
indemnify GO CHEAP HOSTING for any and all costs, claims, taxes,
charges, and surcharges levied against GO CHEAP HOSTING relative
to such exempt status.
7. TARIFF APPLICATION. Customer acknowledges that the Services
may be subject, in whole or in part, to one or more provisions of
state or federal tariffs filed by GO CHEAP HOSTING. In the event
of any conflict between any provision of this Agreement and any
provision of such tariff, the provision of such tariff will control.
This Agreement and the Services will be subject to such modifications
as may be required or authorized by any regulatory agency in the
exercise of its lawful jurisdiction.
8. COMPLIANCE WITH LAW. This Agreement is subject to all applicable
federal, state and local laws, and regulations, rulings, orders,
and other actions of governmental agencies ("Rules"),
including, but not limited to: the Communications Act of 1934 as
amended by the Telecommunications Act of 1996, the rules and regulations
of the Federal Communications Commission ("FCC"), and
the obtaining and continuance of any required approvals, authorizations,
or tariffs filed with the FCC or any other governmental agency.
GO CHEAP HOSTING will use its good faith reasonable efforts to obtain,
retain, and maintain such approvals and authorizations. If any such
Rule adversely affects the Services or requires GO CHEAP HOSTING
to provide Services other than in accordance with the terms of this
Agreement, either party may, without liability to the other party,
terminate the affected Services upon 30 days prior written notice
to the other party. In performing their obligations under this Agreement,
the parties will comply with all applicable federal, state and local
laws, regulations, rules and orders. When Customer uses the Services
to carry a mixture of intrastate and interstate communications,
Customer warrants that the interstate communications will constitute
at least 20% of the total communications carried over the Services.
Upon request, Customer will make its records available to GO CHEAP
HOSTING for inspection and verification.
9. COMPATIBILITY. Unless otherwise provided, Customer will provide
equipment compatible with the Services and GO CHEAP HOSTING’s
network and facilities. Customer will bear the cost of any additional
protective apparatus reasonably required to be installed because
of the use of GO CHEAP HOSTING’s network or facilities by
Customer, Customer’s lessees or assignees.
10. NON INTERFERENCE. Customer's use of the Services provided herein
and any equipment associated therewith will not: (a) interfere with
or impair service over GO CHEAP HOSTING’s network or facilities;
(b) impair privacy of any communications over such network or facilities;
(c) cause damage of any nature to GO CHEAP HOSTING’s assets;
(d) be used to frighten, abuse, torment or harass another; or (e)
create hazards to GO CHEAP HOSTING’s officers, directors,
employees, subcontractors, agents or users of the aforementioned
network or facilities.
11. MAINTENANCE AND UPGRADE OF FACILITIES. GO CHEAP HOSTING will
maintain its facilities and equipment used to provide the Services
at no additional charge to customer, except where work or service
calls result from failure or malfunction in, or improper operation
of, Customer’s facilities and/or equipment. In such event,
Customer will reimburse GO CHEAP HOSTING for the cost of the required
maintenance at GO CHEAP HOSTING’s standard time and material
rate plus any federal, state and/or local taxes imposed upon GO
CHEAP HOSTING related to such maintenance.
GO CHEAP HOSTING reserves the right to suspend service for scheduled
maintenance or planned enhancements or upgrades to GO CHEAP HOSTING’s
network without notice to Customer.
12. ACCESS TO PREMISES. Customer will grant GO CHEAP HOSTING or
cooperate with GO CHEAP HOSTING in obtaining access to its premises
for the installation, operation, removal, repair and maintenance
of the facilities and equipment for the Services hereunder.
13. LIMITED WARRANTY. GO CHEAP HOSTING will use reasonable efforts,
according to industry standards to provide Services on a 24 hour
a day, 7 day per week basis. GO CHEAP HOSTING does not warrant that
Services will be provided without interruption. In case of a Services
interruption of more than 24 hours caused by GO CHEAP HOSTING, GO
CHEAP HOSTING will credit Customer with GO CHEAP HOSTING’s
service charge for the period during which the Services were interrupted.
Such credit will not be given for Services interruption caused by
Customer or by activities or facilities furnished by Customer or
third parties.
GO CHEAP HOSTING MAKES THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES
AND MAKES NO OTHER WARRANTY OR REPRESENTATION, EXPRESSED OR IMPLIED,
INCLUDING. BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
14. LIMITED LIABILITY. GO CHEAP HOSTING's liability and the exclusive
remedy of Customer for damages associated with the installation,
provision, termination, maintenance, repair or restoration of Services,
will be solely limited to an amount no greater than the amounts
payable from Customer to GO CHEAP HOSTING during the Contract Term.
IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR LOSS OF
USE, INCOME OR PROFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
LOSSES.
The provisions of this Paragraph 14 will survive the termination
of this Agreement and any 'Sales Order(s) issued hereunder.
15. INDEMNIFICATION. GO CHEAP HOSTING and Customer will indemnify,
hold harmless, and defend the other, its officers, directors, affiliated
companies, employees, agents and subcontractors from liabilities,
claims or damages arising out of personal injury or death or damage
to property to the extent caused by the indemnifying party's breach
of any representation, warranty, term or provision herein or to
the extent caused by the acts or omissions of such party, its employees,
agents or subcontractors in its performance hereunder.
The provisions of this Paragraph 15 will survive the termination
of this Agreement and any Sales Order(s) issued hereunder.
16. CONFIDENTIALITY. In the course of performance hereunder, the
parties may have access to certain information, the ownership and
confidential status of which is highly important to the other party,
including, but not limited to: information about products, services,
business plans, trade secrets, discoveries, ideas, designs, drawings,
specifications, techniques, models, data, programs, documentation,
processes, know how, customer lists, marketing plans, and financial
and technical information and other information treated or designated
by one of the parties as confidential (herein referred to as "Confidential
Information").
Neither party will disclose the other party's Confidential Information,
directly or indirectly under any circumstances or by any means,
to any third person without the express written consent of the other
party, and neither party will copy, transmit, reproduce, summarize,
quote, or make commercial or other use whatsoever of the other party's
Confidential Information, except as may be necessary to perform
its duties hereunder. Each party will exercise the highest degree
of care in safeguarding the other party's Confidential Information
against loss, theft, or other inadvertent disclosure and take all
steps necessary to maintain such confidentiality.
The provisions of this Paragraph 16 will survive the termination
of this Agreement and any Sales Order(s) issued hereunder.
17. TERMINATION. Either party may terminate this Agreement or any
Sales Order(s) issued hereunder upon 30 days written notice to the
defaulting party, if the defaulting party: (a) breaches any term
or provision herein and fails to cure such breach within the said
30 days; or (b) makes an assignment for the benefit of creditors;
or (c) has any proceedings filed against it under any law relating
to creditor's rights in general. You MUST use use your client account to cancel your services.
GO CHEAP HOSTING may terminate the Services if Customer fails to
pay any invoice within 30 days of the date of the invoice.
Upon early termination for any reason, other than breach by GO
CHEAP HOSTING, Customer will immediately reimburse GO CHEAP HOSTING
the costs of any special construction incurred by GO CHEAP HOSTING
to provide Services hereunder. In addition, all rates and charges
set forth herein for the entire Contract Term will become immediately
due and payable by Customer to GO CHEAP HOSTING.
18. FORCE MAJEURE. In the event that either party's performance
is delayed, prevented, obstructed, or inhibited because of any Act
of God, fire, casualty, delay or disruption in transportation, flood,
war, strike, lockout, epidemic, destruction or shut down of facilities,
shortage or curtailment, riot, insurrection, governmental acts or
directives, any full or partial failure of any communications or
computer network or any cause beyond such party's reasonable control,
the party's performance will be excused and the time for the performance
will be extended for the period of delay or inability to perform
resulting from such occurrence. The occurrence of such an event
will not constitute grounds for a declaration of default by either
party.
19. NOTICES. All notices required by or relating to the Services
herein will be in writing and will be sent to Customer at the address
shown above and to GO CHEAP HOSTING at: PO BOX 18543, Washington,
D.C. 20036, Attn: Steve Payne C/O Customer Service, with a copy
to the Legal Department at the same address. All such notices will
be deemed given if mailed, postage pre paid, registered or certified
mail, return receipt requested.
20. ASSIGNMENT. Customer may not assign its obligations hereunder
without the Prior written consent of GO CHEAP HOSTING. Such consent
will not be unreasonably withheld.
21. WAIVER. The failure of either party to insist upon the performance
of any Provision herein or to exercise any right or privilege granted
to it hereunder, will not be construed as a waiver of such provision
or any provisions herein, and the same will continue in full force.
The various rights and remedies given to or reserved by either party
herein or allowed by law, are cumulative, and no delay or omission
to exercise any of its rights will be construed as a waiver of any
default or acquiescence, nor will any waiver of any breach or any
provision be considered a condonement or any continuing or subsequent
breach of the same provision.
22. AMENDMENTS, MODIFICATIONS AND SUPPLEMENTS. Any amendment, modification,
supplement or change hereto must be in writing and signed by the
parties hereto.
23. GOVERNING LAW. This Agreement and the Services hereunder will
be governed by and interpreted in accordance with the laws for the
State where the Services are to be provided.
24. CONENT
All services provided by GoCheapHosting.com may only be used for
lawful purposes. This includes, but not limited to: copyrighted
material, material we judge to be threatening or obscene, pornography.
The customer agrees to indemnify and hold harmless GoCheapHosting.com
from any claims resulting from the use of our services. Examples
of unacceptable material: IRC Bots, Warez Sites, Pirated Software,
Hate sites, Hack programs and archives of copyrighted materials
used without permission.
25. ZERO TOLERANCE SPAM POLICY
We take a zero tolerance stance against sending of unsolicited e-mail,
bulk emailing, and spam. "Safe lists" and "double
optin" will be treated as spam. Any user who sends out spam
will have their account terminated without notice. GoCheapHosting.com
reserves the right to require changes or disable as necessary any
web site, account, database, or other component that does not comply
with this policy, at its sole discretion. GoCheapHosting.com also
reserves the right to make any such modifications in an emergency
at our sole discretion. GoCheapHosting.com reserves the right to
charge the holder of the account used to send any unsolicited e-mail
a clean up fee. This cost of the clean up fee is left entirely to
the discretion of GoCheapHosting.com.
26. RESOURCE USAGE
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds.
There are numerous activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that
require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point
in time on the server. This includes any and all daemons, such as
IRCD.
d) Run any software that interfaces with an IRC (Internet Relay
Chat) network.
e)Run any bit torrent
f) Run any gaming servers such as counter-strike, half-life, battlefield1492,
etc
27. BANDWIDTH USAGE
You are allocated a monthly bandwidth allowance. This allowance
varies depending on the hosting package you purchase. Should your
account pass the allocated amount we reserve the right to suspend
the account until the start of the next allocation, suspend the
account until more bandwidth is purchased at an additional fee,
suspend the account until you upgrade to a higher level of package,
terminate the account and/or charge you an additional fee for the
overages. Unused transfer in one month cannot be carried over to
the next month.
29. ENTIRE AGREEMENT. This Agreement, together with the attached
Sales Order(s) and any addendum(s) and exhibit(s), set forth the
entire agreement of the parties with respect to the subject matter
hereof, and supersedes any prior agreement or understanding. If
any provision hereof is held to be invalid, void, or unenforceable,
the remainder of the provisions will nevertheless remain unimpaired
and in effect.
Amendments
Hosting fees are due on the the monthly and annual billing for services are due on your cycle. We will send out a notice within 7 to 30 days before it is due. If it is not paid within 7 days after your hosting bill is due, there will be a fee accessed to your account in the amount of $10.00. If you notify us within the time frame, we will be happy to waive the fee for you.
Over due accounts or unpaid bills will result in your account being deleted.
Go Cheap Hosting
By: _________________________
Title: _________________________
Date: _________________________
____________________________________________________
Customer
By: _________________________
Title: _________________________
Date: _________________________
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